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It is good to live in Santa Barbara

I was invited to a Christmas party a few weeks ago. Parties are usually very enjoyable and the actual party was indeed, very enjoyable.  However, one aspect of the party was something I could do without but fortunately I don't have to deal with it very much.

(how is THAT for an introduction?)

So, I was invited to a Christmas party in San Bernardino.  The most direct route from Santa Barbara to San Bernardino is straight through the heart of LA, one of the worlds largest cities. One of my good friends described LA, as the city I love to hate.  
Our route was 162 miles and it took 5 1/2 hours.  In the same amount of time, I could have been clear up to San Francisco, or even Tijuana if I wanted to risk getting shot at by a drug cartel.

As I was creeping along the freeways of LA, it became very clear that we few who have the privilege of living in the American Riviera, alongsde Leadbetter Beach and some of the best surf breaks in the world like Rincon, are blessed.  Santa Barbara is the best place to live.  We have it all and what little traffic we do have is a minor glitch when you compare it to LA.  So, Thank you Santa Barbara and all the people that have worked hard to make it what it is.  I am a fan.  

One thing that makes Santa Barbara great are businesses like SB Shop and Delivery.  I know that if I had my druthers, I would never go to the grocery store for food. I would rather that someone else did the shopping for me.  I know this is a shameless plug for my own business but the reality is we truly do live in a wonderful place.  I'd rather be doing something I loved, then fighting for a parking space at Five Points.  So Santa Barbara, let US do the shopping for you this holiday season and go do the things that truly make you happy.  

God Bless 

 

SB Village

We are pleased to announce a partnership with the Santa Barbara Village.  www.sbvillage.org

 

Albertsons at 5 Points Shopping Center

  So, I had just had to tell you a story of a recent experience that my wife had at our local Albertsons at the 5 Points Shopping Center.  Sometimes, it is easier to read the purpose behind the story so that while you're reading you understand what is going on.
  When I go to any store, the one thing that makes me a happy shopper as opposed to an unhappy shopper is if I feel as if there is someone there to help me.  If I am a happy shopper I usually buy something but if I am unhappy I happily leave having not spent a dime.  Customer service is EVERYTHING!  You can't run a business and not  care about your customers.  I recently had a conversation with an older gentlemen who told me about a company that went bankrupt.  The orginal owner of this company was very good about keeping his customers happy.  He honored his warranties, he provided swift, professional service, his product was well-made...in short, he cared about his customers. When the orginal owner died, the company was placed in the hands of the heirs who proceeded to care only about the bottom-line and it was not long until the company went bankrupt and shut its doors.  
  Okay, back to the orginal story.  My wife is in Albertsons in the Meat department and person behind the counter politely asked if he could help.  He asked what she was planning on making (in this case Chili) and provided the right product for the recipe.        
  Here is where this person behind the meat counter went above and beyond the call of duty.  He then looked into the basket that my wife was rolling through the store, noticed an item that was in a 2 for 1 sale and pointed it out by suggesting she go grab another bag of onions because it would basically be free.  It was obvious that the management at Albertsons at 5 Points cares enough about their customer to train their employees to care.  My wife was a happy shopper that day, you can be sure she spent some money.
  In a world where big business is protested, and small business is dwindling, it is nice to know that when you walk into Albertsons there are people that actually care about you. 
 
Happy Shopping! 
   

 

 

 
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